Notices from the U.S. Embassy in Mexico
& the Local U.S. Consul
Zihuatanejo-Ixtapa, Guerrero, Mexico

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Latest Messages from the U.S. Embassy:

Travel Warning

U.S. DEPARTMENT OF STATE
Bureau of Consular Affairs

November 20 , 2012

The Department of State has issued this Travel Warning to inform U.S. citizens about the security situation in Mexico. General information on the overall security situation is provided immediately below. For information on security conditions in specific regions of Mexico, which can vary, travelers should reference the state-by-state assessments further below.

This Travel Warning supersedes the Travel Warning for Mexico dated February 8, 2012 to consolidate and update information about the security situation and to advise the public of additional restrictions on the travel of U.S. government (USG) personnel.

General Conditions:

Millions of U.S. citizens safely visit Mexico each year for study, tourism, and business, including more than 150,000 who cross the border every day. The Mexican government makes a considerable effort to protect U.S. citizens and other visitors to major tourist destinations, and there is no evidence that Transnational Criminal Organizations (TCOs) have targeted U.S. visitors and residents based on their nationality. Resort areas and tourist destinations in Mexico generally do not see the levels of drug-related violence and crime reported in the border region and in areas along major trafficking routes.

Nevertheless, U.S. travelers should be aware that the Mexican government has been engaged in an extensive effort to counter TCOs which engage in narcotics trafficking and other unlawful activities throughout Mexico. The TCOs themselves are engaged in a violent struggle to control drug trafficking routes and other criminal activity. As a result, crime and violence are serious problems throughout the country and can occur anywhere. U.S. citizens have fallen victim to TCO activity, including homicide, gun battles, kidnapping, carjacking and highway robbery.

According to the statistics last published by the Mexican government in late 2011, 47,515 people were killed in narcotics-related violence in Mexico between December 1, 2006 and September 30, 2011, with 12,903 narcotics-related homicides in the first nine months of 2011 alone.  While most of those killed in narcotics-related violence have been members of TCOs, innocent persons have also been killed.

The number of U.S. citizens reported to the Department of State as murdered under all circumstances in Mexico was 113 in 2011 and 32 in the first six months of 2012.

Gun battles between rival TCOs or with Mexican authorities have taken place in towns and cities in many parts of Mexico, especially in the border region. Gun battles have occurred in broad daylight on streets and in other public venues, such as restaurants and clubs. During some of these incidents, U.S. citizens have been trapped and temporarily prevented from leaving the area. TCOs use stolen cars and trucks to create roadblocks on major thoroughfares, preventing the military and police from responding to criminal activity. The location and timing of future armed engagements is unpredictable. We recommend that you defer travel to the areas indicated in this Travel Warning and to exercise extreme caution when traveling throughout the northern border region.

The number of kidnappings and disappearances throughout Mexico is of particular concern. Both local and expatriate communities have been victimized.  In addition, local police have been implicated in some of these incidents.  We strongly advise you to lower your profile and avoid displaying any evidence of wealth that might draw attention.

Carjacking and highway robbery are serious problems in many parts of the border region and U.S. citizens have been murdered in such incidents.  Most victims who complied with carjackers at these checkpoints have reported that they were not physically harmed.  Carjackers have shot at vehicles that fail to stop at checkpoints.  Incidents have occurred during the day and at night, and carjackers have used a variety of techniques, including bumping/moving vehicles to force them to stop and running vehicles off the road at high speeds.  There are some indications that criminals have particularly targeted newer and larger vehicles, especially dark-colored SUVs.  However, victims driving a variety of vehicles, from late model SUVs to old sedans have also been targeted.  While violent incidents have occurred at all hours of the day and night on both modern toll ("cuotas") highways and on secondary roads, they have occurred most frequently at night and on isolated roads.  To reduce risk, if absolutely necessary to travel by road, we strongly urge you to travel between cities throughout Mexico only during daylight hours, to avoid isolated roads, and to use toll roads whenever possible.  The Mexican government has deployed federal police and military personnel throughout the country as part of its efforts to combat the TCOs.  U.S. citizens traveling on Mexican roads and highways may encounter government checkpoints, which are often staffed by military personnel or law enforcement personnel.  TCOs have erected their own unauthorized checkpoints, and killed or abducted motorists who have failed to stop at them.  You should cooperate at all checkpoints.

Effective July 15, 2010, the U.S. Mission in Mexico imposed restrictions on U.S. government employees' travel. U.S. government employees and their families are not permitted to drive for personal reasons from the U.S.-Mexico border to or from the interior of Mexico or Central America.  Personal travel by vehicle is permitted between Hermosillo and Nogales but is restricted to daylight hours and the Highway 15 toll road (cuota).

U.S. government (USG) personnel (U.S. citizens working at the Embassy and nine consulates) and their families are prohibited from personal travel to all areas described as “defer non-essential travel” and when travel for official purposes is essential it is conducted with extensive security precautions.  USG personnel and their families are allowed to travel for personal reasons to the areas where no advisory is in effect or where the advisory is to exercise caution.  While the general public is not forbidden from visiting places described as “defer non-essential travel,” USG personnel will not be able to respond quickly to an emergency situation in those areas due to security precautions that must be taken to travel to those areas.

For more information on road safety and crime along Mexico's roadways, see the Department of State's Country Specific Information.

Guerrero: Acapulco, Ixtapa, Zihuatanejo and Taxco are the major cities/travel destinations in Guerrero -see map (PDF, 286 kb) to identify their exact locations: You should defer non-essential travel to the northwestern and southern portions of the state (the area west and south of the town of Arcelia on the border with Estado de Mexico in the north and the town of Tlapa near the border with Oaxaca), except for the cities of Acapulco, Zihuatanejo, and Ixtapa.  In those cities, you should exercise caution and stay within tourist areas.  You should also exercise caution and travel only during daylight hours on highway 95D (cuota/toll road) between Mexico City and Acapulco and highway 200 between Acapulco and Zihuatanejo/Ixtapa.  In Acapulco, defer non-essential travel to areas further than 2 blocks inland of the Costera Miguel Aleman Boulevard, which parallels the popular beach areas.  In general, the popular tourist area of Diamante, just south of the city, has been less affected by violence.  Flying into the coastal cities in southern Guerrero remains the preferred method of travel.  You should also exercise caution in the northern region of Guerrero (the area north of the town of Arcelia on the border with Estado de Mexico in the north and the town of Tlapa near the border with Oaxaca).  The state of Guerrero has seen an increase in violence among rival criminal organizations.  Acapulco's murder rates increased dramatically since 2009; in response, in 2011 the Government of Mexico sent additional military and federal police to the state to assist State security forces in implementing ongoing operation “Guerrero Seguro” (Secure Guerrero) that focuses on combating organized crime and returning security to the environs of popular tourist areas. 

For the latest security information, U.S. citizens traveling abroad should regularly monitor the Department's internet web site at http://travel.state.gov where the current Worldwide Caution, Travel Warnings, and Travel Alerts can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada, or, for callers from Mexico, a regular toll line at 001-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

U.S. citizens residing or traveling in Mexico are encouraged to enroll with the Embassy through the Smart Traveler Enrollment Program (STEP) via http://travel.state.gov to obtain updated travel and security information. U.S. citizens without Internet access may enroll directly with the Embassy or Consulates. Enrollment is important; it allows the Embassy and the State Department to assist you in an emergency. Those enrollees who wish to receive updated travel and security information must provide an e-mail address as part of their enrollment.

For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or the closest U.S. Consulate.  The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000.  You may also contact the Embassy by e-mail at: ACSMexicoCity@state.gov The Embassy's internet address is http://www.usembassy-mexico.gov/.

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Citizens' Consular Services
American Embassy Mexico City
Reforma Ave 305
Col. Cuauhtémoc
México, D. F., México CP 06500
Tel: (011)(52)(55) 5080-2000, ext. 4780 or 4543
Hours: 8:30 a.m. to 2:00 p.m. & 3:00 to 5:00 p.m.
e-mail: ccs@usembassy.net.mx
website: usembassy-mexico.gov

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Department of State travel information and publications are available at Internet address: http://travel.state.gov. U.S. travelers may hear recorded information by calling the Department of State in Washington, D.C. at 202-647-5225 from their touchtone telephone, or receive information by automated telefax by dialing 202-647-3000 from their fax machine.


Please direct further inquiries to the Embassy’s e-mail address, ccs@usembassy.net.mx. The telephone number of the Embassy is (52) (55) 5080-2000, fax (52) (55) 5525-5040.
Website: http://mexico.usembassy.gov

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Deborah Mione
U.S. Consular Agent in Ixtapa

Office: Hotel Fontan in Ixtapa on the ground floor with the entrance on the circular driveway - do not enter the hotel lobby.
Tel. (755) 553-2100
Fax: (755) 553-2772

E-Mail:
consularixtapa@prodigy.net.mx

Mailing Address:
Apdo. Postal 169
Zihuatanejo, Gro. 40880

Office Hours: Monday-Friday: 1:00-5:00 p.m.

U.S Bureau for Consular Affairs
Please visit our website for information about services for Americans abroad, travel warnings and announcements.

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