Notices from the U.S. Embassy in Mexico
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Zihuatanejo-Ixtapa, Guerrero, Mexico

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Latest Messages from the U.S. Embassy:

Mexico Travel Warning

U.S. DEPARTMENT OF STATE
Bureau of Consular Affairs

October 10 , 2014

The U.S. Department of State warns U.S. citizens about the risk of traveling to certain places in Mexico due to threats to safety and security posed by organized criminal groups in the country.  

U.S. citizens have been the target of violent crimes, such as kidnapping, carjacking, and robbery by organized criminal groups in various Mexican states.  For information on security conditions in specific regions of Mexico, which can vary, travelers should reference the state-by-state assessments further below.  This Travel Warning replaces the Travel Warning for Mexico, issued August 15, 2014, to update information about the security situation and to advise the public of additional restrictions on the travel of U.S. government (USG) personnel.

This Travel Warning replaces the Travel Warning for Mexico, issued August 15, 2014, to update information about the security situation and to advise the public of additional restrictions on the travel of U.S. government (USG) personnel. 

General Conditions:

Millions of U.S. citizens safely visit Mexico each year for study, tourism, and business, including more than 150,000 who cross the border every day.  The Mexican government dedicates substantial resources to protect visitors to major tourist destinations, and there is no evidence that organized criminal groups have targeted U.S. visitors or residents based on their nationality.  Resort areas and tourist destinations in Mexico generally do not see the levels of drug-related violence and crime that are reported in the border region or in areas along major trafficking routes. 

Nevertheless, U.S. travelers should be aware that the Mexican government has been engaged in an extensive effort to counter organized criminal groups that engage in narcotics trafficking and other unlawful activities throughout Mexico.  The groups themselves are engaged in a violent struggle to control drug trafficking routes and other criminal activity.  Crime and violence are serious problems and can occur anywhere.  U.S. citizens have fallen victim to criminal activity, including homicide, gun battles, kidnapping, carjacking, and highway robbery.  While many of those killed in organized crime-related violence have themselves been involved in criminal activity, innocent persons have also been killed.  The number of U.S. citizens reported to the Department of State as murdered in Mexico was 71 in 2012 and 81 in 2013. 

Gun battles between rival criminal organizations or with Mexican authorities have taken place in towns and cities in many parts of Mexico.  Gun battles have occurred in broad daylight on streets and in other public venues, such as restaurants and clubs.  During some of these incidents, U.S. citizens have been trapped and temporarily prevented from leaving the area. Criminal organizations have used stolen cars, buses, and trucks to create roadblocks on major thoroughfares, preventing the military and police from responding to criminal activity. The location and timing of future armed engagements is unpredictable.  We recommend that you defer travel to the areas specifically identified in this Travel Warning and exercise extreme caution when traveling throughout the other areas for which advisories are in effect. 

The number of kidnappings throughout Mexico is of particular concern and appears to be on the rise.  According to statistics published by the Mexican Secretaria de Gobernacion (SEGOB), in 2013 kidnappings nationwide increased 20 percent over the previous year.  While kidnappings can occur anywhere, according to SEGOB, during this timeframe, the states with the highest numbers of kidnappings were Tamaulipas, Guerrero, Michoacán, Estado de Mexico, and Morelos.  Additionally, according to a widely publicized study by the agency responsible for national statistics (INEGI, the National Institute of Statistics and Geography), Mexico suffered an estimated 105,682 kidnappings in 2012; only 1,317 were reported to the police.  Police have been implicated in some of these incidents.  Both local and expatriate communities have been victimized.  Nearly 70 kidnappings of U.S. citizens were reported to the U.S. Embassy and consulates in Mexico between January and June of 2014.

U.S. citizens are encouraged to lower their personal profiles and to avoid displaying indicators of wealth such as expensive or expensive-looking jewelry, watches, or cameras.  U.S. citizens are encouraged to maintain awareness of their surroundings and avoid situations in which they may be isolated or stand out as potential victims.

Kidnappings in Mexico have included traditional, "express," and "virtual" kidnappings. Victims of traditional kidnappings are physically abducted and held captive until a ransom is paid for release.  "Express" kidnappings are those in which a victim is abducted for a short time and forced to withdraw money, usually from an ATM, then released.  A "virtual" kidnapping is an extortion-by-deception scheme wherein a victim is contacted by phone and convinced to isolate themselves from family and friends until a ransom is paid.  The victim is coerced (by threat of violence) to remain isolated and to provide phone numbers for the victim's family or loved ones.  The victim's family is then contacted and a ransom for the "kidnapped" extracted.  Recently, some travelers to Mexico staying at hotels as guests have been targets of such "virtual" kidnapping schemes.

Of particular safety concern are casinos, sportsbooks, or other gambling establishments and adult entertainment establishments.  U.S. government personnel are specifically prohibited from patronizing these establishments in the states of Coahuila, Durango, Zacatecas, Aguascalientes, San Luis Potosi, Nuevo Leon, and Tamaulipas. 

Carjacking and highway robbery are serious problems in many parts of the border region, and U.S. citizens have been murdered in such incidents.  Most victims who complied with carjackers' demands have reported that they were not physically harmed.  Carjackers have shot at vehicles that have attempted to flee.  Incidents have occurred during the day and at night, and carjackers have used a variety of techniques, including roadblocks, bumping/moving vehicles to force them to stop, and running vehicles off the road at high speeds.  There are indications that criminals target newer and larger vehicles, especially dark-colored SUVs.  However, even drivers of old sedans and buses coming from the United States have been targeted.  While violent incidents can occur anywhere and at any time, they most frequently occur at night and on isolated roads.  To reduce risk when traveling by road, we strongly urge you to travel between cities throughout Mexico only during daylight hours, to avoid isolated roads, and to use toll roads ("cuotas") whenever possible. 

The Mexican government has deployed federal police and military personnel throughout the country as part of its efforts to combat organized criminal groups.  U.S. citizens traveling on Mexican roads and highways by car or bus may encounter government checkpoints, staffed by military or law enforcement personnel.  In some places, criminal organizations have erected their own unauthorized checkpoints, at times wearing police and military uniforms, and have killed or abducted motorists who have failed to stop at them.  You should cooperate at all checkpoints. 

The Department imposes restrictions on U.S. government employees' travel in Mexico.  Since July 2010, USG employees are prohibited from driving on non-official travel from the U.S.-Mexico border to or from the interior of Mexico or Central America.  One exception is that personal travel by motor vehicle is permitted on Highway 15 toll road between Hermosillo and Nogales during daylight hours.  

U.S. government personnel and their families are prohibited from personal travel to all areas to which it is advised to "defer non-essential travel".  When travel for official purposes is essential, it is conducted with extensive security precautions.  U.S. government personnel and their families are allowed to travel for personal reasons to the areas where no advisory is in effect or where the advisory is to exercise caution.  While the general public is not forbidden from visiting places categorized under "defer non-essential travel," U.S. government personnel will not be able to respond quickly to an emergency situation in those areas due to security precautions that must be taken by U.S. government personnel to travel to those areas. 

For more information on road safety and crime along Mexico's roadways, see the Department of State's Country Specific Information


Guerrero: Acapulco, Ixtapa, Zihuatanejo and Taxco are the major cities/travel destinations in Guerrero - Defer non-essential travel to all parts of the state, except for the cities of Acapulco, Zihuatanejo, Ixtapa, Taxco, and the caves at Grutas de Cacahuamilpa.  Even in these tourist-friendly cities, you should exercise caution and stay within tourist areas.  If driving to Taxco, only use federal toll road (“cuota”) 95D, exit at Puente de Ixtala/Iguala 91 and use 95 Cuernavaca-Iguala; return using the same route.  Do not stop between the 95D toll road and Taxco.  Gas refueling and rest breaks should be planned accordingly.  You should also exercise caution and travel only during daylight hours on highway 95/95D between Mexico City and Acapulco.  Use the toll road towards the Playa Diamante area and avoid the highway running through the city of Acapulco for travel to and from Acapulco.  In Acapulco, defer non-essential travel to areas further than 2 blocks inland of the Costera Miguel Aleman Boulevard, which parallels the popular beach areas. Lodging for U.S. government personnel is limited to the hotel zone (“zona hotelera”) of Acapulco, beginning from the Hotel Avalon Excalibur Acapulco in the north and going south through Puerto Marquez including the Playa Diamante area.  Any activity outside the hotel zone for U.S. government personnel is limited to the coastal area from La Quebrada to the beginning of the hotel zone and only during daylight hours.  In general, the popular tourist area of Diamante, just south of the city, has been less affected by violence.  Flying into the coastal cities in southern Guerrero remains the preferred method of travel.  You should defer non-essential travel by land between Acapulco and Zihuatanejo/Ixtapa; travel to Zihuatanejo/Ixtapa only by air, and exercise caution while in Zihuatanejo/Ixtapa.  The state of Guerrero was the most violent state in Mexico in 2013, with 2,087 homicides and 207 reported cases of kidnapping, according to the Mexican Secretariado Ejecutivo Nacional de Seguridad Publica.  Self-defense groups operate independently of the government in many areas of Guerrero.  Armed members of these groups frequently maintain roadblocks and, although not considered hostile to foreigners or tourists, are suspicious of outsiders and should be considered volatile and unpredictable. 


Further Information 

For the latest security information, U.S. citizens traveling abroad should regularly monitor the State Department's internet web site, where the current Worldwide CautionTravel Warnings and Travel Alerts can be found.  Follow us on Twitter and the Bureau of Consular Affairs page on Facebook as well.  Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada or, for callers outside the United States and Canada, a regular toll line at 001-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  U.S. citizens traveling or residing overseas are encouraged to enroll with the State Department's Smart Traveler Enrollment Program.  For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or U.S. Consulate with responsibility for that person's location in Mexico.  For information on the ten U.S. consular districts in Mexico, complete with links to Embassy and Consulate websites, please consult the Mexico U.S. Consular District map.  The numbers provided below for the Embassy and Consulates are available around the clock.  The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000. U.S. citizens may also contact the Embassy by e-mail

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Citizens' Consular Services
American Embassy Mexico City
Reforma Ave 305
Col. Cuauhtémoc
México, D. F., México CP 06500
Tel: (011)(52)(55) 5080-2000, ext. 4780 or 4543
Hours: 8:30 a.m. to 2:00 p.m. & 3:00 to 5:00 p.m.
e-mail: ccs@usembassy.net.mx
website: usembassy-mexico.gov

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Department of State travel information and publications are available at Internet address: http://travel.state.gov. U.S. travelers may hear recorded information by calling the Department of State in Washington, D.C. at 202-647-5225 from their touchtone telephone, or receive information by automated telefax by dialing 202-647-3000 from their fax machine.


Please direct further inquiries to the Embassy’s e-mail address, ccs@usembassy.net.mx. The telephone number of the Embassy is (52) (55) 5080-2000, fax (52) (55) 5525-5040.
Website: http://mexico.usembassy.gov

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U.S Bureau for Consular Affairs
Please visit our website for information about services for Americans abroad, travel warnings and announcements.

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