Notices from the U.S. Embassy in Mexico
& the Local U.S. Consul
Zihuatanejo-Ixtapa, Guerrero, Mexico

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Latest Messages from the U.S. Embassy:

Mexico Travel Advisory

U.S. DEPARTMENT OF STATE
Bureau of Consular Affairs

November 15, 2018

Level 2: Exercise increased caution

Exercise increased caution in Mexico due to crime. Some areas have increased risk. Read the entire Travel Advisory.

Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread.

The U.S. government has limited ability to provide emergency services to U.S. citizens in many areas of Mexico as U.S. government employees are prohibited from travel to these areas.

U.S. government employees may not travel between cities after dark, may not hail taxis on the street, and must rely on dispatched vehicles, including from app-based services like Uber, or those from regulated taxi stands. U.S. government employees may not drive from the U.S.-Mexico border to or from the interior parts of Mexico with the exception of daytime travel within Baja California, and between Nogales and Hermosillo on Mexican Federal Highway 15D.

Read the Safety and Security section on the country information page.

Do not travel to:

  • Colima state due to crime.
  • Guerrero state due to crime.
  • Michoacán state due to crime.
  • Sinaloa state due to crime.
  • Tamaulipas state due to crime.

Guerrero state – Level 4: Do Not Travel

Do not travel due to crime.

Armed groups operate independently of the government in many areas of Guerrero. Members of these groups frequently maintain roadblocks and may use violence towards travelers. U.S. government employees may not travel to the entire state of Guerrero, including Acapulco, Zihuatanejo, Ixtapa, and Taxco.

Michoacán state – Level 4: Do Not Travel

Do not travel due to crime.

Travel for U.S. government employees is limited to the following areas with the noted restrictions:

  • Highway 15D: U.S. government employees may travel on federal toll road (cuota) Highway 15D and to those parts of Michoacán north of Highway 15D and can utilize Highway 15D to transit between Mexico City and Guadalajara.
  • Lazaro Cardenas: U.S. government employees must travel by air only and limit activities to the city center or port areas.
  • Morelia: U.S. government employees may travel by air and by land using Highway 15D to Highway 45D that leads directly to Morelia.

Morelos state – Level 3: Reconsider Travel

Reconsider travel due to crime.

Violent crime and gang activity are common in parts of Morelos state.

There are no restrictions on travel for U.S. government employees.

Visit our website for Travel to High-Risk Areas.


Further Information

For the latest security information, U.S. citizens traveling abroad should regularly monitor the State Department's internet web site, where the current Worldwide Caution, Travel Advisories can be found.  Follow us on Twitter and the Bureau of Consular Affairs page on Facebook as well.  Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada or, for callers outside the United States and Canada, a regular toll line at 001-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  U.S. citizens traveling or residing overseas are encouraged to enroll with the State Department's Smart Traveler Enrollment Program.  For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or U.S. Consulate with responsibility for that person's location in Mexico.  For information on the ten U.S. consular districts in Mexico, complete with links to Embassy and Consulate websites, please consult the Mexico U.S. Embassy and Consular District maps.  The numbers provided below for the Embassy and Consulates are available around the clock.  The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000.  U.S. citizens may also contact the Embassy by e-mail.

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Citizens' Consular Services
American Embassy Mexico City
Reforma Ave 305
Col. Cuauhtémoc
México, D. F., México CP 06500
Tel: (011)(52)(55) 5080-2000, ext. 4780 or 4543
Hours: 8:30 a.m. to 2:00 p.m. & 3:00 to 5:00 p.m.
e-mail: ccs@usembassy.net.mx
website: usembassy-mexico.gov

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Department of State travel information and publications are available at Internet address: http://travel.state.gov. U.S. travelers may hear recorded information by calling the Department of State in Washington, D.C. at 202-647-5225 from their touchtone telephone, or receive information by automated telefax by dialing 202-647-3000 from their fax machine.


Please direct further inquiries to the Embassy’s e-mail address, ccs@usembassy.net.mx. The telephone number of the Embassy is (52) (55) 5080-2000, fax (52) (55) 5080-2005.
Website: https://mx.usembassy.gov

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U.S. Bureau for Consular Affairs
Please visit our website for information about services for Americans abroad, travel warnings and announcements.

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