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for phone services in the region of Zihuatanejo-Ixtapa, Troncones & Barra de Potosi in Guerrero, Mexico


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Long Distance Dialing


All phone calls made within Mexico are treated as local calls. There is no national long distance service.
Long Distance Direct to USA & Canada 001
Long Distance Direct from USA & Canada 011
International Long Distance Direct 00
International Long Distance via Operator 090
Country Code for Mexico 52
Local Area Code (LADA) 755

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Phone Tips

A little info about calling here long distance: our country code here in Mexico is 52, and our local area code (LADA) for the Zihuatanejo-Ixtapa area is 755. So, for example, to call from the U.S.A. or Canada you would dial 011-52-755 then the local number. Most Zihuatanejo numbers begin with 554, and most Ixtapa and Troncones numbers begin with 553.

To call the U.S.A. or Canada from Mexico you just need to know that their country code is 1, so to place a direct long distance call you would dial 001 and the 10-digit number.

We do have cellular phone services here, but check with your local company first to find out if you can receive calls here on your cellphone. Local cellular phone service providers currently are TelCel, AT&T, IUSACEL, and MoviStar.

Under Mexico's cellphone policy "Whoever calls, pays". [source: Telmex]

As of January 1st, 2015 all calls made within Mexico via fixed or mobile phones are considered local calls and no additional long distance call charges can be applied.

As of August 3rd, 2019 all calls in Mexico whether landlines or mobile phones require 10 digits (LADA + number).

Prepaid phone cards are readily available at many local stores for use in the Telmex public phones as well as for cellular phones.

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800, 866, 877, & 888 Numbers

To call 800 numbers in the USA or Canada first dial 001 then 880 followed by the 7-digit number.

To call 866 numbers in the USA or Canada first dial 001 then 883 followed by the 7-digit number.

To call 877 numbers in the USA or Canada first dial 001 then 882 followed by the 7-digit number.

To call 888 numbers in the USA or Canada first dial 001 then 881 followed by the 7-digit number.

These numbers are NOT toll-free from Mexico and international long distance charges will apply.

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Emergency Phone Numbers


Emergencies (general)
get the "9-1-1 Emergencias" app: for iPhone | for Android
911
066
Anonymous Complaint 089
Ambulance (other than Red Cross) (755) 554-5404
(755) 554-8703
Air Ambulance (755) 554-3334
(755) 554-1711
(755) 554-5041
Cruz Roja (Red Cross)
Cruz Roja
065
(755) 554-2009
(755) 554 9432
Policía Preventiva Municipal
(Municipal Preventive Police)
060
113
Policía de Tránsito Municipal
(Municipal Traffic Police)
060
(755) 554-5265
(755) 554-2366
Policía Estatal
(State Police)
(755) 554-2100
Policía Federal
(Federal Police)
088
(755) 554-0090
(755) 554-8012
(755) 554-8016
Policía Federal de Caminos
(Federal Highway Patrol)
(755) 554-3122
Bomberos y Proteccion Civil
(Fire Department and Civil Protection)
068
(755) 554-7551
(755) 554-0012
(755) 554-3228
Armada de México - Marina
(Mexican Navy - Marines)
(755) 554-2670
(755) 554-1933
(755) 554-6070
800-MARINA1
Comisión Federal de Electricidad (CFE)
(Federal Electric Commission)
(for reporting problems)
071
(755) 554-3599
(755) 554-2099
Hospital de Especialidades (755) 554-7628
(755) 554-6808
Hospital Naval (755) 553-0499
Instituto Mexicano de Seguro Social (IMSS) (755) 554-4822
(755) 554-3257
(755) 554-4347
Centro de Salud
(Health Center)
(755) 554-2088
(755) 554-3230
Hospital General (755) 554-3650
(755) 554-3436
(755) 554-3965
Dialysis Clinic cel: 755-112-1754
Hospital Clínica Maciel (755) 554-2380
Funerales del Pacifico (755) 554-2825
Funeraria López (755) 554-8309
cel: 755-559-5393
Dr. Grayeb MD
(Spanish - English - French)
(755) 554-3334
cel: 755-124-8095
Desarrollo Integral de la Familia (DIF)
(Municipal Family Services)
(755) 554-4367
No phone card is needed on public phones for 3-digit emergency numbers.

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Useful Phone Numbers


Time & Temperature 030
Wake-Up Call 031
National Directory Assistance 040
Report Phone Problems
(Telmex)
050
Ayuntamiento
(City Hall)
(755) 554-0700
(755) 554-2068
CAPAZ
(water commission)
(755) 554-3388
(755) 554-2224
(755) 554-2358
(755) 554-5111
DIF Zihuatanejo
(municipal family services)
(755) 554-4367
(755) 554-9124
Dirección de Ecología (755) 555-0700
FIBAZI
(Zihuatanejo public land trust)
(755) 554-4945
(755) 554-5170
FONATUR
(federal tourism land development)
(755) 553-0054
(755) 553-0722
Hacienda
(federal tax authority)
(755) 554-3351
Migración
(Immigration)
(755) 554-2795
(755) 554-1447
airport: (755) 553-6251
Ministerio Público de Fuero Común
(local District Attorney)
(755) 554-3966
Ministerio Público - Turismo
(D.A. for tourists)
(755) 554-2500
(755) 554-6103
Ministerio Público Federal
(federal D.A.)
(755) 554-3837
Oficina de Licencias de Chofer
(drivers license office)
(755) 554-0872
ext. 102
PROFECO
(consumer protection)
(755) 554-0024
(755) 554-5236
Capitanía de Puerto
(Port Authority)
(755) 554-2190
(755) 554-2195
Servicios Públicos
(garbage pickup and streetsweepers)
(755) 554-2082

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visits since 16 OCT 1999
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