Asking for a friend social security

Looking to hire someone in Zihua area who can help a US citizen who lives in Mexico full time to create a new on line account so he can start the process to be able to apply for social security benefits. He is spanish and english language proficient and has internet at his house. Please reply to envelope near my name. Gracias

There is a department of the U.S. Embassy in Mexico City that helps citizens to file for Social Security. The IRS website offers two manners of establishing your identity, but one of the methods doesn't work for citizens living abroad. They need to use the ID.me method. The problem is the IRS is now woefully understaffed on purpose.