MedJet Warning
After buying Medjet medevac insurance for the past 4-5 years I recently found out that they do not fly to any area designated as a "no go" by the US State Dept. which includes Guerrero and, in fact, most of Mexico. Mexico City is one of the few exceptions. Buyer beware -it is in the fine print.
MedJet Warning
by Padrino 
, Rosarito/Zihuatanejo, Saturday, November 29, 2025, 00:04 (288 days ago) @ Tony
Thank you for the warning, Tony. May I ask if an insurance agent or representative sold you the insurance policy or was your transaction done without the help of an individual?
MedJet Warning
Wow, that’s shocking. We get Medjet every year as we travel a lot.
That would be horrible to find out you are not covered on the day you need it.
Thank you for the info!
MedJet Warning
by Casa Juan , Saturday, November 29, 2025, 11:53 (288 days ago) @ opalnoir
I just reupped for Skymed, hoping that they do not have a similar exclusionary clause!
MedJet Warning
by Timmac , Steilacoom, WA, Saturday, November 29, 2025, 14:14 (288 days ago) @ Casa Juan
You might want to ask for a refund.
From the Sky med sire.
The SkyMed Membership is not applicable in any country where the government of the USA forbids the USA
domiciled businesses to conduct business or any other locations of which the USA State Department has issued any
travel restrictions.
FWIW— All of these companies are borderline deceptive. They imply that air transportation for medical needs is easy. It isn’t. None of them actually own their own aircraft. So they have to find availability. Second you have to be medically stable for transport. This could be very challenging is you have a pulmonary issue. Finally a receiving hospital has to accept the transfer and they are under no obligation to do so. (As soon as they accept the transfer, they become at least partially liable for the results. So unless they are confident you won’t crash and burn on the way they are going to decline.
While these companies provide a valuable service, they greatly underestimate the complexity.
Not a problem with Skymed
by Casa Juan , Saturday, November 29, 2025, 15:00 (288 days ago) @ Timmac
page 18 of the skymed policy jargon states Skymed services ALL regions of Canada and Mexico . It does NOT limit travel or emergency evacuations restrictions to match travel advisory levels issued by the USA State Dept.
Not a problem with Skymed
by Timmac , Steilacoom, WA, Saturday, November 29, 2025, 16:49 (287 days ago) @ Casa Juan
The quote I pulled is from the same page, so goodness knows which one they will honor. The real bottom line is that if you are seriously ill in Zihuatanejo and need hospitalization you will be lucky to be alive to be evacuated. Although we are currently healthy we realize that we are taking a risk in visiting and might in the future should we develop significant health issues need to Vivi locations with more robust medical care. For those of a certain age, it’s probably better to have actual travel insurance as Medicare foreign coverage at the best is quite limited.
Not a problem with Skymed
by Casa Juan , Saturday, November 29, 2025, 21:03 (287 days ago) @ Timmac
I know an attorney who would hang skymed if they balked on coverage after the policy language expressly stating that service is not controlled by whatever Marco Rubio does or does not do at the State Dept.
Not a problem with Sky,ed
by Timmac , Steilacoom, WA, Saturday, November 29, 2025, 22:57 (287 days ago) @ Casa Juan
That’s fine. In the meantime, you’re seriously ill and need transport and they won’t provide it because they say the state department says it’s not a place Americans can go to even though the same document says that’s a not problem.
Your heirs might be successful in brining suit.
The policy we carry is with an actual insurance company which is licensed in all 50 states, which provides some degree of security. We have $100k of medical coverage and $250 k of evacuation coverage.
SkyMed and the others that do the same thing are basically expeditors who specialize in arranging medical transportation. Inherently there is nothing wrong with them, but they don’t have to meet the same standards insurance compNIES.
Not a problem with Sky,ed
by Padrino , Rosarito/Zihuatanejo, Sunday, November 30, 2025, 05:14 (287 days ago) @ Timmac
The policy we carry is with an actual insurance company which is licensed in all 50 states, which provides some degree of security. We have $100k of medical coverage and $250 k of evacuation coverage.
If it is not too much of an imposition, may we have the name of the insurance company that offers this type of policy? One is often offered these types of policies when purchasing tickets or other travel packages. If one travels often, my guess is that a more cost effective option would be to purchase a yearly policy.
Not a problem with Skymed
by Timmac , Steilacoom, WA, Sunday, November 30, 2025, 10:37 (287 days ago) @ Padrino
Your mileage may vary. In Washington state for example, our insurance commissioner has very strict rules and only one company sells annual policies. Their annual limits are lower than I am comfortable with so we buy individual policies. Because it is so variable, the best thing is to go to “squaremouth” or other comparison site to get a quote based on your particular circumstances. Once you find something acceptable it’s probably a good idea to look at the Best rating of the insurance company.
MedJet Warning
by Ironwood , Thursday, December 04, 2025, 01:39 (283 days ago) @ Timmac
edited by Ironwood, Thursday, December 04, 2025, 01:44
You might want to ask for a refund.
From the Sky med sire.
The SkyMed Membership is not applicable in any country where the government of the USA forbids the USA
domiciled businesses to conduct business or any other locations of which the USA State Department has issued any
travel restrictions.FWIW— All of these companies are borderline deceptive. They imply that air transportation for medical needs is easy. It isn’t. None of them actually own their own aircraft. So they have to find availability. Second you have to be medically stable for transport. This could be very challenging is you have a pulmonary issue. Finally a receiving hospital has to accept the transfer and they are under no obligation to do so. (As soon as they accept the transfer, they become at least partially liable for the results. So unless they are confident you won’t crash and burn on the way they are going to decline.
While these companies provide a valuable service, they greatly underestimate the complexity.
I'm with you, and "borderline deceptive" is appropriate. I'm amazed at the folks who think they're buying a policy that guarantees they'll be flown to their home country, to the hospital of their choice, should they become seriously ill in Mexico. As you've noted, it is much more complicated....and far less guaranteed.... than that.
A better description than "underestimating" would be "understating" the complexity....that's the deceptive part.
